Case Study | Accounts Payable & Invoice Processing Agent

This logistics & procurement team's "inbox-to-payment" logic was heavily dependent on human intervention and outsourced labor. The company was forced to outsource its invoice verification and processing overseas to keep up with volume. Up to 20 additional team members (interns and temporary staff) were required during peak periods to verify large volumes of documents. However, even that wasn't a guarantee for accuracy. Manual entry still led to human error and a lack of visibility, as managers struggled to keep up with deadlines.

The leadership decided they needed an automation. But a smart one. That would also support and unlock the full potential of their Google Workspace infrastructure — which would also mean no learning curve for the team.

That's when they discovered Zenphi.

Download the case study to learn: 

• What market signals the leadership was receiving when they decided to go ahead with an AI agent for invoice processing.

• Whom and how the AI agent was supposed to replace.

• How exactly does the agent now function, and why connection to Google Workspace was important.

• What were the outcomes of this project. 

• What the team wished they knew before they started.